Salters Business Support Policies, Terms and Conditions

This page includes the following:

How to contact us

Privacy Policy

Website Usage Terms and Conditions

Website Disclaimer

Copyright Notice

How to contact us

You have 4 ways to contact us as follows:


  • Email – you can email Janice Salter by using janice@saltersbusinesssupport.co.uk

  • Telephone – should you wish to speak to me, please send me an email initially with your contact details, then I’ll call you back.

  • Post – you can send letters to Janice Salter, at Salters Business Support, 205 Kingrosia Park, Clydach, Swansea, SA6 5PF

  • Website form – you can complete the Contact Us form on our website, which is found here www.saltersbusinesssupport.com/contact


Privacy Policy

This explains how we use the personal data we collect from you when you use our website.


Topics:


  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • Who do we share your data with?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • Making a complaint

  • Get Safe Online


What data do we collect?

Salters Business Support can collect your name, address, email address and phone number.


How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process that data when you:

  • Sign up for our newsletter

  • Register online or place an order for any of our products or services

  • Voluntarily complete a customer survey or provide feedback on any of our message or blog boards or via email.

  • Use or view our website via your browser’s cookies

  • Send us an email

  • When you use any of our services

  • Have any telephone conversations with us


How will we use your data?

We collect your data so that we can:

  • Process your request to join our mailing list

  • Process your order or manage your account

  • Email you with information about our products or services we think you may like

  • Email you with our newsletter or other resources we think you will find useful


Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You can remove your consent at any time by emailing janice@saltersbusinesssupport.co.uk

  • We have a contractual obligation

  • We have a vital interest

  • We have a legitimate interest


Who do we share data with?

We may share your data with our employees, agents and/or professional advisors if required.

We will not sell or distribute your personal information to a 3rd party.


How do we store your data?

We securely store all of your data using One Drive’s secure servers. We will keep your information until you request that we delete it and no longer than reasonably necessary.


Marketing

We would like to send you information about products and services of ours that we think you may like, as well as those of other companies we feel would be of interest to you. If you have agreed to receive marketing information, you may always opt-out at a later date.  You have the right to stop us from contacting you for marketing purposes. If you no longer wish to be contacted in that way, please let us know by email to janice@saltersbusinesssupport.co.uk.


What are your data protection rights?

We would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:


The right to access – You have the right to request copies of the personal data we hold for you.


The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.


The right to erasure – You have the right to request that we erase your personal data, under certain conditions.


The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.


The right to object to processing – You have the right to object to us processing your personal data, under certain conditions.


The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have up to one month to respond to you. If you would like to exercise any of these rights, please email janice@saltersbusinesssupport.co.uk.


What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.


For further information, please visit www.allaboutcookies.org


How do we use cookies?

We use cookies (and the data collected by Google Analytics) in a variety of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website


All cookies used by this website are in accordance with current UK and EU Cookie Law.


Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent, you are enabling us to provide a better experience and service to you.


It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.


What types of cookies do we use?

There are several different cookies, however, our website uses:

  • Analytical/performance cookies – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what location you are in. A mix of first party and third party cookies are used.

  • Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


How to manage cookies

You can set your browser not to accept cookies. You can see how to do this by visiting www.allaboutcookies.org as they tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on the link to another website, you should read their privacy policy.


Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 2nd April 2021.


How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us, by emailing janice@saltersbusinesssupport.co.uk or completing the Contact Us form on our website.


Making a complaint

If you have any concerns about our use of your personal information, you can make a complaint to Janice Salter at Salters Business Support, by emailing janice@saltersbusinesssupport.co.uk. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.


The ICO’s address is:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

ICO helpline number: 0303 123 1112

ICO website www.ico.org.uk


Get Safe Online

If you want detailed information from Get Safe Online on how to protect your information, your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. They are supported by HM Government and leading businesses.


Website Usage Terms and Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Salters Business Support’s relationship with you concerning this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Salters Business Support’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 205 Kingrosia Park, Clydach, Swansea, SA6 5PF. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Salters Business Support and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.


In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.


Through this website, you can link to other websites which are not under the control of Salters Business Support. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.


Every effort is made to keep the website up and running smoothly. However, Salters Business Support takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Copyright Notice

This website and its content is copyright of Salters Business Support © 2021 and its attributed authors and creators, in the case of guest posts and excerpted content. All rights reserved.


Graphics and content published on our website may be shared on social media platforms and other blogs for non-commercial purposes without express permission, as long as attribution and a link back to the specific source page referenced, or mention of the @saltersbusinesssupport social media handle on Pinterest, Twitter Instagram or Facebook is included.


Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:


  • You may print or download extracts for your personal and non-commercial use only.

  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.


Content available for free or a paid download is offered for the educational use of the Salters Business Support audience. Under no circumstances may a free or paid download be shared with individuals who have not downloaded the original content themselves, nor may it be excerpted in whole or part.


Should you find our resources, products or services useful and you would like to recommend them to others, please include a direct link to the download or purchase page.


You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other forms of electronic retrieval system.

Newsletter content supplied by email may be excerpted without express permission according to the copyright standards of fair use, so long as attribution and a link to our newsletter sign-up page accompany the excerpt.


Blog commenting is enabled, although comments may be edited or deleted at our discretion. Comments may also be referenced, excerpted, or shared in future content, either on our website, via email newsletters from us, on social media accounts associated with us and in products and resources developed and produced by us.